We’ve compiled a list that lays out what makes diners dislike their buffet experience. When you know what not to do, you’re that much closer to mastering the buffet service and creaming diner satisfaction.
A HOT MESS
Diners don’t want to deal with first world problems like messy buffets, don’t forget – keep your bench clean!
A BUS STATION BUST
Diners aren’t keen on experiencing a loud buffet – try encouraging your kitchen to keep it down so there’s minimal noise from back of house.
Don’t lower the standards! In fact you should up the ante-giving your diners delicious, well presented, and portion controlled options.
FORGETTING THE FOODIES
Don’t forget the foodies, millennials eat with their eyes and they’re your free publicity! Make your buffet spread instagrammable – it’s a #millennial thing.
Not all diners are families, set a separate kiddies buffet section and minimize small fingers in big bain-marie.
LAZING ON UPPITY
Diners are pickier than ever, make sure your buffet doesn’t blur the gaps between gourmet buffet food, nursing home food, and cafeteria food.
Chef, there’s no time to complicate it … The spread will never be the same – stay ready, stay tuned, your buffet is about to lead the way!